Detroit Opera House

The Detroit Opera House is located at 1526 Broadway Street, 48226, in Downtown Detroit. The venue has entrances on both Broadway Street and Madison Street. The box office is situated on the Broadway Street side, where Will Call also operates and opens two hours before performances. The Madison Street entrance provides closest access to the elevators and serves as the accessible entrance for guests requiring mobility accommodations or drop-off service.

The Detroit Opera House Parking Center offers accessible parking for guests with disabilities. Visitors using accessible parking should enter the building via the Madison Street entrance, which is located closest to the elevators. Guests can also arrange drop-off and pick-up at the Madison Street entrance, which remains accessible while a companion parks or retrieves the vehicle. This arrangement allows guests to enter the building while their party handles parking.

Detroit Opera House provides accessible seating, including wheelchair seating, available in all price ranges on the orchestra level. To purchase accessible seating, guests must call the ticket office at 313-237-7464 rather than booking online. When calling, visitors should ask about accessible locations if they require special accommodations. Elevators are located in the Smith Lobby on the Madison Street side of the building, providing access to all levels.

Assisted listening devices are available on a first-come, first-served basis at no charge. Guests can request these devices from an usher or visit the Guest Services areas in the Vincent Lobby at the Madison Street entrance or the Broadway Lounge at the Broadway Street entrance. A piece of personal identification is held while using the device. Single-use unisex wheelchair accessible restrooms are located on the first floor on both the Broadway Street and Madison Street sides of the building, and a wheelchair accessible women's restroom is on the Broadway Street side. All third-floor restrooms are wheelchair accessible, with the women's restroom accessible by pressing 3R in the elevator.

The venue welcomes guests with disabilities who bring trained service animals. However, emotional support animals and companion, comfort, or service animals in-training are not permitted entry. For basic first aid assistance, guests should contact the nearest usher, medic, security officer, or staff member. An automatic external defibrillator is available in the Grand Lobby if needed.

For Detroit Opera and Dance at Detroit Opera productions, the box office accepts in-person, phone and online orders. Call 313-237-7464 for assistance. Visiting productions, including Broadway in Detroit shows, may use different ticket links and arrangements; use the exact production’s official instructions to identify the applicable service.

Detroit Opera’s policy makes ticket sales final, with exchange options and fees depending on subscription status. Print-at-home orders arrive from tickets@detroitopera.org. Check spam folders if an expected email is missing, or contact the box office. A lost-ticket reprint must be requested by the original purchaser.

Will call is on the Broadway Street side and opens two hours before performances. During non-show weeks, the published box office schedule is Monday through Friday, 10 a.m.–5 p.m.; during Broadway in Detroit runs it is closed on Mondays. Confirm hours for your date before making a separate trip.